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Application Virtualization This is a process where applications get virtualized and are delivered from a server to the end user’s device, such as laptops, smartphones, and tablets. So instead of logging into their computers at work, users will be able to gain access to the application from virtually anywhere, provided an Internet connection is available. This type of virtualization is particularly popular for businesses that require the use of their applications on the go. De

Poor call quality Complicated and frustrating management of the VoIP system Negative on-hold experience for customers You’re likely aware that a drop in call quality can tarnish the reputation of your business and result in a loss of profits. So obviously, issues like the three mentioned above may sound alarming. So does that mean that you should avoid installing a VoIP system altogether? Probably not. The thing is, VoIP isn’t going anywhere. In fact, it is likely the future

As we all know, unpredictability is a fact of life. The aftermath of Tropical Storm Bill in Texas and recent floods in South Carolina are a grim and unfortunate lesson for many overconfident business owners who think their companies are spared from the likelihood of cataclysmic weather, technological malfunctions, or human actions. A 2014 survey by the IT Disaster Recovery Preparedness (DRP) Council reveals just how many companies worldwide are at risk: 73 percent of SMBs are

When an enterprise purchases certain Microsoft Online services such as Office 365, there is usually a Microsoft Partner of Record that is linked to the enterprise account. One of those is MessageOps. According to Chris Pyle, CEO of MessageOps, based on the data and feedback that they have gathered from Office 365 customers, they have concluded that not all business owners understand the true power of Office 365 and know which apps are most useful. Below is the list of apps th

Last holiday season, Rokenbok Education, a small, California-based toy company of seven employees realized its worse nightmare. During the busiest time of the sales year, the files in their database had become unusable, infected with malware. The hackers used ransomware, a malware designed to hold a business’s data hostage, to encrypt their files and demanded a payment to make them usable again. However, instead of paying the ransom, Rokenbok restructured their key system. To

Earlier this week, the Chicago-based company, Narrative Science, integrated with the business intelligence and visualization software company, Qlik. The fruit of this integration is a new way of looking at your data beyond your standard charts and graphs. Yes, charts and graphs are still used, but now there is a new element that comes into play: story. Qlik now enables businesses to take the data on their charts and graphs and automatically turn it into a narrative that will

ocial media is important for your business and it can have a great deal of value for your company if utilized correctly. Of course measuring this value is an imperfect science. While we don’t have a magic formula to help you figure it out, we do have a few things for you to consider when it comes to estimating it for yourself. Followers matter but… ...they are not the end all be all when it comes to your social media efforts. When social media first started, it was all about

One of the major concerns that business owners have when allowing people to work from home is the limited amount of control they have over their staff. Companies fear that most employees might become unproductive if they become their own boss and are responsible for managing their own hours. While it is easy for remote employees to feel disconnected from work, if you make communication a top priority, telecommuting can actually work wonders. So have you been given the privile

If you’re like many people who are happy with their current Microsoft operating system, you may have no desire to upgrade to Windows 10. And while Microsoft seems to be doing everything they can to force your hand, like no longer offering security updates for Windows 8, upgrading is still avoidable for now. So if you’d like to get rid of the annoying prompts that are likely pestering you on a regular basis, it is possible to do so. And believe it or not, Microsoft themselves

Keep it short and simple Most people have short attention spans and won’t watch videos that are longer than a couple of minutes unless they’re really interested. This means lengthy videos might not perform as well as you might hope, since viewers are likely to be turned off completely. There’s no fixed formula here, but the idea is to create videos that convey your intended message within five minutes at most. If you have the need for longer videos, simply split them into sma